PART ONE Logistics and supply chain management in the humanitarian context

1.1 Introduction
Ira Haavisto, Gyöngyi Kovács and Karen M Spens, Humanitarian Logistics and Supply Chain Research Institute (HUMLOG Institute), Hanken School of Economics, Helsinki, Finland
Introduction
What is so special about humanitarian logistics?
Trade-offs in humanitarian logistics
Strategic, tactical and operational levels
Activities, phases and mandates
Concluding remarks
Notes
References

1.2 Exploring logistics competences and capabilities in not-for-profit environments: the case of Médecins Sans Frontières
Diego Vega, Neoma Business School and Cret-Log, France
Introduction
Literature review
Research design
Results
Discussion and implications
References

PART TWO Setting up a supply chain network

2.1 Setting up a humanitarian supply network
Graham Heaslip (HUMLOG Institute, Finland and Galway Mayo Institute of Technology, Ireland) and Gyöngyi Kovács (HUMLOG Institute)
Introduction
Local versus global considerations in humanitarian supply chains
Anticipating, and preparing for, new risks
Cash transfer programmes changing the logic of humanitarian supply chains
Concluding remarks
References

2.2 Service triad case study
Graham Heaslip, HUMLOG Institute, Finland and Galway Mayo Institute of Technology, Ireland
The buyer organization
The service provider
The end customer
Findings
References

2.3 Setting up a supply chain network in the Kenyan nutrition sector
Tunca Tabaklar (HUMLOG Institute, Helsinki, Finland) and Olivia Agutu (UNICEF Kenya, Nairobi, Kenya)
Introduction
Trade-offs in procurement decisions in setting up a supply chain network
Kenyan nutrition supply chain
Procurement activities
Collaboration in the nutrition supply chain
Sustainability and performance in the nutrition supply chain
Concluding remarks
References

PART THREE Supply chain strategy

3.1 Supply chain strategy
Ira Haavisto (HUMLOG Institute), Graham Heaslip (HUMLOG Institute and Galway Mayo Institute of Technology) and Paul Larson (University of Manitoba, Canada)
Introduction
Supply chain strategies
Humanitarian supply chain and performance
Discussion – alignment of strategy
References

3.2 Case study: partnerships – supply chain strategy
Graham Heaslip, HUMLOG Institute and Galway Mayo Institute of Technology
Case history Kosovo
Case history Chad
Outcome
References

PART FOUR Decision making in the supply chain

4.1 Decision making in humanitarian logistics
Minchul Sohn (HUMLOG Institute, Finland), Eija Susanna Meriläinen (HUMLOG Institute, Finland) and David B Grant (HUMLOG Institute, Finland and Hull University Business School, UK)
Introduction
Cost-effective decision criteria in logistics and supply chain management
Contextual specifics in humanitarian supply chains
External structures
Illustration of the facility location decisions
A comprehensive decision-making model
Conclusions
References

4.2 Forecasts, financing and acceleration of humanitarian logistics: from supply chain to value chain
Janot Mendler de Suarez, Pablo Suarez, Erin Coughlan de Perez and Dak Martin Doleagbenu, Red Cross Red Crescent Climate Centre, Netherlands
The early warning–early action gap
Forecast-based financing
Togo’s FbF pilot project
Full value proposition
Conclusions
References

PART FIVE Procurement

5.1 Procurement in humanitarian supply chains
Ala Pazirandeh, University of Gothenburg, Sweden
An overview of procurement in the humanitarian sector
Main challenges of procurement in humanitarian supply chains
The procurement process and the humanitarian sector
Procurement strategies and factors impacting their choice
Procurement strategies for a better procurement power
A closer look at co-operative procurement
Co-ordination for a successful co-operative purchasing
Concluding remarks
References

5.2 Joint tender for freight-forwarding services: promises and pitfalls
Ala Pazirandeh (University of Gothenburg, Sweden) and Heidi Herlin (HUMLOG Institute, Finland)
Initiation of the joint tender
Profiles of involved agencies
Profile of freight forwarders for the humanitarian agencies
Reactions and expectations among the agencies
Reactions and expectations among the freight forwarders
The tender process
Turbulence before the finish line
Conclusions
Notes
References

5.3 A procurement project in the Philippines
Jonas Stumpf (HELP Logistics AG, Kuehne Foundation, Asia Office), Maximilian Foehse (HELP Logistics AG, Kuehne Foundation, Asia Office) and Tom Godfrey (Save the Children International)
Introduction
Methodology of the procurement project
Spend analysis
Price-capturing mechanism
Summary
References

5.4 Partnerships and innovative procurement as enablers for sustainable development goals
Rolando M Tomasini, Head of Global Outreach at the United Nations Office for Project Services (UNOPS)
Development agenda paradigm shift
Partnerships risks
Conclusion
Notes

PART SIX Transportation, fleet management, delivery and distribution

6.1 Transport in humanitarian supply chains
Ruth Banomyong (Thammasat University, Thailand) and David B Grant (HUMLOG Institute, Finland and Hull University Business School, UK)
Introduction
The role of transport in humanitarian SCM
The selection of carrier and modes choice in humanitarian supply chains
A reference framework for transport in humanitarian supply chains
Summary
References

6.2 Humanitarian aid supply corridors: Europe–Iraq
Anthony Beresford, Stephen Pettit and Ziad al Hashimi, Cardiff Business School, Cardiff University, UK
Background
The humanitarian crisis in Iraq
Route choice and risk spreading
Multimodal corridors from Germany to Baghdad
Multimodal corridors from west Mediterranean to Baghdad
Summary and conclusions
References

PART SEVEN Warehouse and inventory management

7.1 Warehousing in humanitarian logistics
Alain Vaillancourt, HUMLOG Institute, Finland
Warehousing in supply chains
Assessing the warehouse needs
Warehousing material handling equipment
Warehouse layouts
Inventory management processes
Warehouse management systems and performance improvement
Warehouse security and safety
Conclusion
Lessons learnt
References

7.2 The ABC analysis
Alain Vaillancourt, HUMLOG Institute, Finland

PART EIGHT Information technology

8.1 Information systems for humanitarian logistics: concepts and design principles
Tina Comes (Centre for Integrated Emergency Management, University of Agder, Norway) and Bartel Van de Walle (Department of Management, Tilburg University, the Netherlands)
Introduction
Disaster management information systems
Designing humanitarian logistics information systems
Conclusions
Notes
References

8.2 GDACSmobile: an IT tool supporting assessments for humanitarian logistics
Bernd Hellingrath (Westfälische Wilhelms-Universität Münster, Germany) and Daniel Link (Chair for Information Systems and Supply Chain Management, University of Münster, Germany)
Introduction
Main stakeholder groups
Information flows
Application case
Conclusion

PART NINE Sustainability, performance measurement, monitoring/ evaluation and exit strategy

9.1 Logistics competency for humanitarian relief: the case of Médecins Sans Frontières
Diego Vega, NEOMA Business School, France
From l’intendance to logistics
Logistics competency at MSF
Competing through capabilities and competencies
Ensuring performance through logistics
Strategizing logistics of humanitarian organizations
Notes
References

9.2 Community-managed rural water supply in Ethiopia
Linda Annala, HUMLOG Institute, Finland
Trade-offs
Performance
Sustainability
Community
Collaboration
Hints for practitioners
References

9.3 Managing supply chain sustainability risks
Alexander Blecken, Anna Gaarde and Nives Costa, United Nations Office for Project Services (UNOPS), Denmark
Highlights
Map procurement spend
Evaluate sustainability risks
Evaluate supplier leverage
Prioritize and take action
Pilot workshop
Conclusions
Hints for practitioners

9.4 Using three-dimensional printing in a humanitarian context: challenges and solutions
Peter Tatham (Department of International Business and Asian Studies, Griffith University, Australia) and Jennifer Loy (Queensland College of Art, Griffith University, Australia)
Introduction
Key logistic trade-offs of 3DP
3D printing
Moving from theory to practice
Management of 3DP in a humanitarian context
Summary
Hints for practitioners
References

9.5 Making performance measurement work in humanitarian logistics: the case of an IT-supported balanced scorecard
Bernd Hellingrath (Westfälische Wilhelms-Universität Münster, Germany) and Adam Widera (Chair for Information Systems and Supply Chain Management, University of Münster, Germany)
Introduction
What to measure – the balanced scorecard approach
Process-orientation
Manageability of the PMS
How to measure – the IT supported dashboard approach
Lessons learnt
Outlook
References

9.6 Boko Haram: the security and supply chain management challenges of providing relief
Richard Oloruntoba, University of Newcastle, Australia
Introduction and background
Logistical distribution challenges: scale and dispersion
Security challenges to relief supply chains
Challenges of finding reliable persons and organizations, and adequate media coverage
Existing relief operations and supply chains
Framework for mitigating security challenges in relief operations and associated relief supply chains
Summary and conclusions
Key considerations for practitioners
References

9.7 Measuring the supply chain performance of humanitarian organizations: the case of Thai Red Cross in Chiangmai
Ruth Banomyong (Centre for Logistics Research, Thammasat Business School, Thammasat University, Thailand) and Paitoon Varadejsatitwong (TU-Kuehne HUMLOG Team, Thammasat Business School, Thammasat University, Thailand)
Introduction
Quick scan audit methodology (QSAM)
Case study: Thai Red Cross Chiangmai Office
References

Index